Cancún

Paradisus Cancun

Presented by
On the beach, 17 km from Cancún airport

Resort highlights

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658 rooms
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13 dining options
Bars icon
7 bars
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4 pools

AN ICON REIMAGINED

Discover a full transformed experience where contemporary design, enhanced comfort, and forward-thinking concepts redefine what it means to stay in paradise.

THE RESERVE VACATION EXPERIENCE

The Reserve is an immersive vacation experience for adults and groups looking for the very best accommodations combined with exclusive amenities and VIP services.
The Reserve Adults Only Junior Suite - Sunset View

AN ICON REIMAGINED

Discover a full transformed experience where contemporary design, enhanced comfort, and forward-thinking concepts redefine what it means to stay in paradise.

THE RESERVE VACATION EXPERIENCE

The Reserve is an immersive vacation experience for adults and groups looking for the very best accommodations combined with exclusive amenities and VIP services.
The Reserve Adults Only Junior Suite - Sunset View

REINVENTED RESTAURANTS

Our dining scene is evolving with bold new concepts that fuse global inspiration and local flavours. From fine dining to casual, social experiences, each venue will offer creativity, authenticity and unforgettable taste.

EXCELLENT POOLS AND BEACH AREAS

Enjoy more beach area per available room compared with other properties in the area, plus Kanna Beach Club, a pool and swim-up pool bar facing the ocean.

All inclusions & facilities

Air Canada Vacations inclusions, plus:

  • Unlimited à la carte dining*
  • WiFi resort-wide
  • 24-hour room service*
  • Kids' club (ages 1–10)
  • Tennis, volleyball
  • Pilates, spinning, yoga
  • Non-motorized water sports*
  • Nightly entertainment
*Restrictions apply/subject to availability.

Please take note that the hotel's anticipated reopening is Spring 2026. Some artist renderings are used in the images.

All room categories include:

  • Balcony or terrace
  • King-size bed or 2 double beds
  • Bathroom with shower or tub
  • A/C
  • TV
  • In-room safe
  • Mini-bar
  • Iron/board
  • Hair dryer

Featured room categories:

  • Junior Suite - Sunset View (occupancy: max. 4)
  • Junior Suite Grand Ocean View (occupancy: max. 4)
  • Family Concierge Junior Suite - Ocean View (occupancy: max. 4)
  • The Reserve Adults Only Junior Suite - Ocean View (occupancy: max. 3)
  • The Reserve Adults Only Suite - Sunset View (occupancy: max. 3)
Additional room categories available.

UPGRADE TO FAMILY CONCIERGE & ENJOY

  • Private lounge, cocktails and snacks throughout the day
  • Special welcome cocktail & refreshing scented towels upon arrival
  • Exclusive poolside bali beds (with prior reservation)
  • Nespresso coffee machine
  • Destination concierge service in person & via instant messaging
  • One water ritual during stay at YHI SPA - adults only
  • Kids' toiletries & beverages in the mini-bar
  • And more
Conditions apply/Restrictions apply.

UPGRADE TO THE RESERVE & ENJOY

  • Exclusive lounge private check-in/check-out
  • Exclusive The Reserve adults-only pool and beach area with valet service
  • Exclusive pool with a closer bar or swim-up bar
  • Exclusive restaurant for breakfast and lunch & bar
  • Assistance with priority reservations for activities and restaurants
  • Destination concierge service in person & via instant messaging
  • One complimentary dinner at Sal Stake Cave (set menu including house beverages/spirits) – adults only
  • And more
Conditions apply/Restrictions apply.

Food & drink:

  • 13 dining options, including 1 buffet, 8 à la carte (Italian, Latin/Mexican, Mediterranean [exclusive for The Reserve guests], Mexican, Nikkei, seafood, steakhouse), café, food truck, ice cream parlour, snack bar
  • 7 bars

Other facilities & services:

  • 4 pools, including kids' pool
  • Fitness facilities
  • Spa
Fees may apply to certain services and facilities.

Exclusive perks:

  • Preferred room location (based on resort layout and room category booked, subject to availability)
  • Early check-in / late check-out (subject to availability)
  • 20% off spa treatments (not applicable to packages or promotions)
  • Welcome amenity
Not applicable to Groups.

Details relating to each hotel are subject to change without notice. For complete information, including the most recent list of inclusions and any applicable conditions, please visit the relevant hotel page on aircanadavacations.com. In the event of any conflict, the information provided on aircanadavacations.com has precedence over the information contained on this page. Some hotels may charge an additional fee payable by guests at destination.

At a glance

Beach
Pool
Mini-club
Fitness
Entertainment
Water-sports
Restaurants
Spa & beauty
Paradisus Cancun
Cancún
extra Aeroplan pts
Min. 7 nights
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