Riviera Maya

Paradisus Playa del Carmen

Riviera Maya

Presented by
ON THE BEACH PLAYA DEL CARMEN, 55 KM FROM CANCÚN AIRPORT, 107 KM FROM TULUM AIRPORT

Resort highlights

488 rooms
10 dining options
6 bars
3 pools

FAMILY FUN

A water park, water slides, 3 pools, a playground, daily entertainment and supervised indoor and outdoor activities at Kidsdom mean all-day fun for young guests!

ELEGANCE, COMFORT AND LUXURY

The epitome of elegance and style, this room is a perfect match to the resort's upgrades. Luxurious comfort at its absolute best, with endless amenities and special details.
Junior Suite - Nature View
Junior Suite - Nature View
Junior Suite - Nature View

FAMILY FUN

A water park, water slides, 3 pools, a playground, daily entertainment and supervised indoor and outdoor activities at Kidsdom mean all-day fun for young guests!

ELEGANCE, COMFORT AND LUXURY

The epitome of elegance and style, this room is a perfect match to the resort's upgrades. Luxurious comfort at its absolute best, with endless amenities and special details.
Junior Suite - Nature View

INTERNATIONAL FLAVOURS

Italian, Mexican, and American—we serve up international cuisine in restaurants and bars, five of which have won the Wine Spectator Award for Excellence.

SWIM-UP BARS? YES!

Whether you savour a tropical cocktail or a Margarita, all without leaving the water, the variety of pools are your spots.

ACTIVITIES FOR KIDS

The baby club and Kidsdom welcome children from 12 months to 11 years old for a full day of fun activities, making Paradisus Playa del Carmen a wonderful option for families.

SWIM-UP SUITES WITH TOP AMENITIES

With direct access to the pool, the resort's Family Concierge swim-up suites offer exclusive and luxurious amenities and services. You’re also welcome to enjoy the daily entertainment!

All inclusions & facilities

Our inclusions:

  • Unlimited à la carte dining*
  • WiFi resort-wide
  • 24-hour room service*
  • Use of beach and pool chairs and towels
  • Use of fitness facilities
  • Baby club (ages 1–4 years old)
  • Kids’ club (ages 5–11 years old)
  • Nightly entertainment, nightclub
  • Stay at one, play at more*: access to services and facilities at Paradisus La Perla – Adults Only - Riviera Maya
*Restrictions apply/subject to availability.

All room categories include:

  • Balcony or terrace
  • King-size bed or 2 double beds
  • Full bathroom
  • A/C
  • Flat screen cable TV
  • Mini-bar
  • Coffee maker
  • Iron/board
  • Hair dryer
  • Separate sitting area

Featured room categories:

  • Junior Suite – Nature View (occupancy: max. 4)
  • Suite Nature View (occupancy: max. 5)
  • Two Bedroom Master Suite Nature View (occupancy: max. 8)
  • Family Concierge Junior Suite Swim Up (occupancy: max. 4)
  • Family Concierge Master Suite Nature View (occupancy: max 4)
Additional room categories available.

UPGRADE TO FAMILY CONCIERGE & ENJOY

  • Private lounge, cocktails and snacks throughout the day          
  • Exclusive lounge private check-in/out
  • Special welcome cocktail & refreshing scented towels upon  
  • Pool concierge
  • Exclusive poolside bali beds (with prior reservation)    
  • Personalized turn-down service            
  • Personalized pillow menu (on request)              
  • Exclusive Restaurant for breakfast      
  • Nespresso coffee machine      
  • Superior personalized minibar
  • Destination concierge service in person & via instant messaging        
  • One water ritual during stay at YHI SPA - adults only    
  • One complimentary Dinner at Sal Stake Cave (set menu including house beverages/spirits) – adults only
  • Bathrobes and slippers              
  • Kids and teenagers´activities program              
Conditions apply. Subject to availability.

Food & drink:

  • 10 dining options, including 1 buffet, 6 à la carte (Asian fusion, Italian, Latin, local, Mexican, taqueria), café, ice cream parlour, snack grill
  • 6 bars

Other facilities & services:

  • 3 pools, including kids' pool
  • Water park
  • Water sports centre
  • Fitness facilities (adults only)
  • Spa (adults only)
  • Golf course nearby
  • Game room
  • Boutiques
Fees may apply to certain services and facilities.

Exclusive perks:

  • Preferred room location (based on resort layout and room category booked, subject to availability)
  • Early check-in / late check-out (subject to availability)
  • 20% off spa treatments (n/a to packages or promotions)
  • Welcome amenity
Conditions apply. Not applicable to Groups.

In addition to accumulating points on the flight portion of your trip, you'll earn extra points per member, for members ages 13 and up.

  • A minimum 7-night stay is required.
  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
For full terms and conditions, please visit: vacations.aircanada.com/en/aeroplan/a-new-way-to-earn

Details relating to each hotel are subject to change without notice. For complete information, including the most recent list of inclusions and any applicable conditions, please visit the relevant hotel page on aircanadavacations.com. In the event of any conflict, the information provided on aircanadavacations.com has precedence over the information contained on this page. Some hotels may charge an additional fee payable by guests at destination.

This hotel can be accessed through the Cancun or Tulum airport.

At a glance

Beach
Pool
Mini-club
Fitness
Entertainment
Water-sports
Restaurants
Spa & beauty
Paradisus Playa del Carmen - Riviera Maya
Riviera Maya
4,000
extra Aeroplan pts
Min. 7 nights
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